►To Purchase Tickets, click here.
♦ Advance reservations are required for Ruby Falls and strongly encouraged for Rock City and the Incline Railway.
►For COVID-19 information, please visit each attraction's website for more information.
Changing a Reservation Date/Time
Tickets for Rock City, Ruby Falls, and the Incline Railway can be adjusted for a different date/time.
► For Ruby Falls changes:
Visit bit.ly/rubyfallstickets and follow the prompts to change your reservation.
► For Rock City and Incline Railway changes:
* If you did not set up a password during checkout, or cannot remember your password - click the Forgot Your Password link to reset it before continuing.
Change a Ticket Reservation using a mobile device:
Change a Ticket Reservation using a desktop computer:
Tickets for the Lookout Mountain Attractions are non-refundable. Tickets are valid for 1 year from date of purchase, and your visit date/time can be adjusted using the instructions on this page.
Capacity is limited at the attractions and days sell-out in advance. We recommend planning ahead and purchasing online to ensure your preferred reservation.
Still have questions?
Please email tickets @ seerockcity.com OR call the attractions directly for assistance.
Rock City - 423-475-8991, Mon - Fri 8am - 4pm or 706-820-2531 during normal operating hours
Ruby Falls - 423-821-2544 during normal operating hours
Incline Railway - 423-475-8991, Mon - Fri 8am - 4pm, or 706-820-2531 during normal operating hours