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Rock City is reopening to annual passholders beginning May 18. On May 19, Ruby Falls Cave Tours will resume on a limited basis. The Incline Railway is temporarily closed. Follow the links for more information on each attraction's reopening plans. 

We understand that this temporary closure impacts our guests' travel plans. Tickets to Rock City Gardens, Ruby Falls, the Incline Railway, and Battles for Chattanooga are valid for 1 year from the date of purchase. If you have purchased tickets for a specific date, our team can assist you with moving those to a different date. Additionally, if you are unsure of your travel plans or do not anticipate visiting the Lookout Mountain area within the next year, we are temporarily adjusting our refund policy to allow refunds given these circumstances.

Please fill out the Ticket Change/Refund Request Form below to begin this process: 

For more information from the individual attractions, please follow the following links:

Rock City Information - reopening to annual passholders beginning May 18. General admission reopening information will be coming soon. 

Ruby Falls Information - Beginning May 19, Ruby Falls Cave Tours Resume Daily on a limited basis. Reservations are required, and tickets are sold online only. Availability is limited. Face Covering is required on cave tour and elevator.

Incline Railway Information

Ticket Change/Refund Request Form